Privacy Policy – Nordic LEDs

At Nordic LEDs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, www.nordicleds.com. By using our website, you agree to the terms outlined in this policy.

1. Personal Information We Collect

When you visit our website, we collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and shipping/billing address when you place an order or fill out a contact form.
  • Payment Information: When making a purchase, we collect your payment details (such as credit card or bank account information). This data is securely processed by our payment provider and is not stored on our servers.
  • Device Information: We automatically collect information about your device, including your IP address, web browser, time zone, and cookies when you browse our website.
  • Order Information: Details about the products you purchase and other relevant transaction information.

2. How We Use Your Information

Nordic LEDs uses your personal information for the following purposes:

  • To Fulfill Orders: We use your contact and payment information to process orders, arrange shipping, and provide invoices or order confirmations.
  • To Communicate with You: We may contact you about your order, respond to inquiries, and send updates about our products and services.
  • For Marketing Purposes: With your consent, we may send promotional emails about our products, special offers, and other updates. You can opt out of these emails at any time.
  • To Improve Our Website: We use device and browsing data to analyze and improve the performance of our website.

3. Sharing Your Information

Nordic LEDs does not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with third-party providers to process payments, ship products, or perform other business-related functions. These providers are bound by confidentiality agreements and only use your data to perform the services requested.
  • Compliance with Laws: We may disclose your information if required by law or in response to legal requests such as a court order or subpoena.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including complying with legal, tax, or accounting obligations. After this, your data will either be securely deleted or anonymized.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can request to correct any inaccurate or incomplete information we hold about you.
  • Erasure: You can request the deletion of your personal information in certain circumstances, such as if it’s no longer needed for its original purpose.
  • Data Portability: You can request that we provide you with a copy of your personal data in a structured, commonly used format.
  • Objection to Processing: You can object to the processing of your personal data under certain conditions, such as for direct marketing purposes.

To exercise these rights, please contact us at info@nordicleds.com. We will respond to your request within 30 days.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

7. Cookies

Nordic LEDs uses cookies to enhance your browsing experience and gather usage data. A cookie is a small file that is placed on your device when you visit our website. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page regularly for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Nordic LEDs
Prins Bernhardstraat 57
Email: info@nordicleds.com